短對話：

　　11. C. He cannot get access to the assigned book.

　　12. A. She will drive the man to the supermarket.

　　13. C. Tidy up the place.

　　14. A. The talks can be held any day except this Friday.

　　15. A. He understand the woman’s feelings.

　　16. D. She has to invite David to the party.

　　17. C. Many students find Prof. Johnson’s lectures boring.

　　18. D. Assemble a computer.

　　長對話：

　　19. B. It requires him to apply theory to patience.

　　20. D. It demands physical endurance and patience.

　　21. D. In a hotel.

　　22. B. Paying attention to every detail.

　　23. A. The pocket money British children get.

　　24. C. It often rises higher than inflation.

　　25. B. Pay for small personal things.

　　短文聽力部分

　　26 A) Direct mangers.

　　27 D) The important part played by direct mangers.

　　28 B) Fifty percent of them were female.

　　29 B) He was not gender sensitive.

　　30 C) Aask to see the manger politely but firmly.

　　31 D) You can't tell how the person on the line is reacting.

　　32 D) Stick to the point.

　　33 B) Architect.

　　34 A) Do some volunteer job

　　35 C) A baby-sitter is no replacement for a mother.