Conversation One

　　W: That comes to $160.

　　M: A hundred and sixty dollars! I just can’t believe how expensive textbooks are. And that’s just for required texts. Why, if I had to buy all the books on my suggested reading lists, I’d have to take out a bank loan!

　　W: You could save some money if you bought used texts, you know.

　　M: I suppose, but it’s hard for me to study from a text that’s been marked up. Tell me, if I don’t need some of these books, can I get a full refund?

　　W: Sure, if the professor changes his mind about a book or if you drop a course, just return it and we’ll give you your money back-but only for the first three weeks of class. So don’t write your name in the textbook or mark it up until you’re sure you’re going to keep it all semester.

　　M: And what about at the end of the semester? What’s your buy-back policy?

　　W: As long as the books are in reasonably good condition, and they’re going to be used in class the next semester, we’ll give you 50 percent of their original value-even if you didn’t buy them at this store. Of course, if a professor changes texts or if a new edition comes out, we won’t buy them back at all.

　　M: Fifty percent-that’s all?

　　W: Well. I suppose that doesn’t sound like much, but that’s the store policy.

　　19. What is the man buying?

　　20. If the man sells all the books that he buys today back to the store at the end of the semester, how much money will he receive?

　　21. Why would the bookstore NOT buy back the man’s books at any price?

　　Conversation Two

　　W: Good morning, Peter.

　　M: Good morning, Julia.

　　W: Do come in. You’ve brought the results with you, I see.

　　M: Yes, in fact, I completed the survey last week.

　　W: So, I can hear the criticisms now, then?

　　M: That’s right. And perhaps you’ll be able to tell me what can be done about them.

　　W: I’ll certainly do my best. Well, what would you like to start with?

　　M: The catalogues. I’m afraid many of the science students complain that they’re incomplete and out of date. They think they’re really bad. Is there anything you can do to improve things there?

　　W: Oh, yes. We can check all the cards and reprint them where necessary...or we can change to a computer system.

　　M: How much would it cost to do the first?

　　W: About six thousand pounds.

　　M: And how long would it take?

　　W: Oh, maybe three months.

　　M: And how much would it cost to do the second?

　　W: Change to a computer system? Yes, oh, about sixty thousand pounds.

　　M: And how long would that take?

　　W: Er, nine months, I’d say. About nine months.

　　M: Thank you. Now...next I’d like to move on to the Borrowing facilities. The social science students described these as rather disappointing. They complained that they were only allowed to borrow three books. Most of them felt they ought to be able to borrow more books, perhaps five or six for undergraduates and up to ten for graduates.

　　W: That may be possible.

　　M: Also, they’d like to be able to keep the books for a longer period, say three weeks instead of the present two.

　　W: That also sounds reasonable. I’ll see what I can do.

　　22. When did the man finish his survey?

　　23. What do students NOT complain about the library catalogues?

　　24. What does the woman say about the first possibility of the library work?

　　25. How many books are requested by graduates to borrow?