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　　Section A

　　short conversation

　　11. C) He cannot get access to the assigned book。

　　12. A) She will drive the man to the supermarket。

　　13. C) Tidy up the place。

　　14. A) The talks can be held any day except this Friday。

　　15. A) He understands the woman’s feelings。

　　16. D) She has to invite David to the party。

　　17. C) Many students find Prof. Johnson’s lectures boring。

　　18. D) Assemble a computer。

　　long conversation

　　19. B) It requires him to work long hours。

　　20. D) It demands physical endurance and patience。

　　21. D) In a hotel。

　　22. B) Paying attention to every detail。

　　23. A) The pocket money British children get。

　　24. C) It often rises higher than inflation。

　　25. B) Pay for small personal things。

　　Section B

　　Passage 1

　　26. B) District managers

　　27. D) The important part played by district managers

　　28. B) Fifty percent of them were female

　　29. B) He was not gender sensitive

　　Passage 2

　　30. C) Ask to see the manager politely but firmly

　　31. D) You can’t tell how the person on the line is reacting

　　32. D) Stick to the point