Complain

　　I am writing to express my dissatisfaction with\at…

　　我寫這封信是想告訴你們我對________不是很滿意。

　　I very much regret to have to inform you that…

　　很遺憾地通知你，__________。

　　I would like to draw the attention of the authorities concerned to the …

　　我想就_____________問題引起有關部門的重視。

　　I feel something ought to be done about…

　　我覺得________方面還可以作一些努力(需要改進)。

　　I hope that the above situation will be improved as soon as possible.

　　我希望以上問題(情況)能盡快解決(改進)。

　　Your effort to provide good services will be highly appreciated by all.

　　我們會很感激您作出的一切努力。

　　We will appreciate your willingness to make up for the loss.

　　我們真的希望你們能對損失作出補償。

　　Inquiry

　　I would like to request some information about…

　　我想對_______問題向您咨詢。

　　My first question is… 我的問題就是__________。

　　I am greatly concerned about… 我對_________較為關注。

　　Should I need to send further materials, please let me know.

　　我是否需要再寄其他資料給你，請及時告知。

　　Could you be so kind as to send me some relevant booklets on the above-mentioned aspects.

　　能否針對上述的問題寄些相關的小冊子給我。

　　結尾部分：

　　Again, I would like to express our warm thanks to you.

　　我想再次對你表示感謝。

　　I am looking forward to a favorable reply at your earliest convenience.

　　我希望待盡快給我回復。

　　Thank you for your consideration and I will be looking forward to your reply.

　　謝謝你關心(關注)，我期待你的回復。

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