42.【解析】fimp3ly。所填詞前面的but表示“盡管…還是…”，所填詞和 politely應該詞性相同，但意義相對。短文聽寫中的副詞往往以�瞝y結尾。

　　43.【解析】question。in question為固定搭配，意為“正在談論的”，修飾the item。在文章語境中，正在談論的商品也就是顧客向經理抱怨的商品。

　　44.【答案】the consumer will succeed best by presenting specific infomp3ation as to what is wrong, rather than by making general statements

　　【Main Points】the consumer will succeed by presenting specific infomp3ation，but not by making general statements

　　45.【答案】the consumer should do this, stating the complaint as politely and as fimp3ly as possible

　　【Main Points】the consumer should do this, stating the complaint politely and fimp3ly

　　46.【答案】She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers rights

　　【Main Points】She or he can threaten to accuse the seller or report the seller to an organization responsible for protecting consumers rights