十、道歉信

1、由于違約，或做錯了事，說錯了話，或是因服務不周造成了某種不良后果，

當事人必須為此道歉。

書寫道歉類便條時要注意：

(1)要言辭懇切，誠心誠意，指出自己并非故意傷害或開罪對方，切忌對自己的

過失作過多辯解。

(2). 要請對方諒解自己的過失或給對方帶來的不便。

(3). 需要使用 I’m sorry, I apologize等字眼明確表達自己的歉意。

2、正文主要有4個部分:

(1). 道歉行為和內容。

(2). 道歉的具體理由。

(3). 彌補方法。

(4). 進一步致歉

3、推薦模板

4、常用表達：

1. I write to apologize for having caused you so much trouble.

2. Please accept my apology for my rude behavior at the party.

3. I am writing to express my apology for…

4. I am sorry for causing you all this inconvenience.

5. I really didn’t mean to hurt/offend/insult you.

6. I shall not be so rude/late/careless again.

Sample

Directions:

You are already have a date with your friend but suddenly have another thing to do and you have to tell your friend that you can’t go. Express your reason clearly in about 100 words.